Privacy Policy
1. Introduction
At , we are committed to protecting the privacy of our customers. This policy explains how we collect, use, store, and protect your personal information when you visit our website .com and make purchases.
By using our site, you accept the practices described in this policy. If you have any questions or concerns, please contact us at [email protected] .
2. Information collected
We collect several types of information, including:
2.1 Information you provide directly to us
When you use our site, we may collect the following information:
Personal data : surname, first name, email address, telephone number.
Order information : billing and delivery address, details of products purchased.
Payment information : bank card number (via secure partners), payment method used.
Account data : username, password, order history.
2.2 Information collected automatically
When you browse our site, we automatically collect certain data via cookies and other technologies:
IP address and approximate location
Browser type and device used
Browsing history and pages viewed
Connection time and interactions on the site
2.3 Information from third parties
We may receive data from external partners, such as payment platforms, delivery services or marketing analysis tools.
3. Use of your information
We use your data to:
✅ Process your orders and manage product delivery.
✅ Improve your user experience by personalizing offers and recommendations.
✅ Ensure security and prevent fraud.
✅ Send marketing communications (with your consent).
✅ Comply with our legal and accounting obligations.
4. Sharing your information
We never sell your personal information. However, we may share it with:
Service providers : payment platforms (Stripe, PayPal), delivery services (DHL, UPS), web hosts.
Marketing partners : emailing and traffic analysis tools (Google Analytics, Facebook Ads).
Legal authorities : in case of legal obligation or fraud prevention.
We require all our partners to protect your data in accordance with applicable laws.
5. Data security
We implement strict measures to protect your information:
🔒 SSL encryption : Secures transactions and sensitive data.
🔒 Restricted access : Only authorized individuals can access your information.
🔒 Secure storage : Our servers comply with data protection standards.
Despite our efforts, no system is 100% foolproof. We recommend using a strong and unique password for your account.
6. Your rights
In accordance with the GDPR (General Data Protection Regulation) and privacy laws, you have the following rights:
Right of access : request a copy of the data we hold about you.
Right of rectification : correct your information if it is inaccurate.
Right to erasure : request the deletion of your data (except legal obligations).
Right to object : refuse the use of your data for marketing purposes.
Right to portability : recover your information in a readable format.
📧 To exercise your rights , contact us at [email protected] .
7. Cookie management
Cookies are files stored on your device that help us improve your experience. We use different types of cookies:
Essential cookies : necessary for the proper functioning of the site.
Analytical cookies : to track audience and improve our services.
Advertising cookies : to display personalized advertisements.
📌 You can manage your preferences through your browser settings or by using our cookie management banner.
8. Data retention
We retain your information for as long as necessary to fulfill our contractual and legal obligations.
Inactive customer data is deleted after 5 years of inactivity.
Invoices and payment data are kept for 10 years , in accordance with accounting obligations.
9. International transfer of data
Some of your data may be stored or processed outside the European Union, particularly if we use international providers. We ensure that these transfers meet data protection standards equivalent to the requirements of the GDPR.
10. Changes to the Privacy Policy
We reserve the right to modify this policy at any time to reflect legal developments or our practices. The date of the last update will always be indicated at the top of this page.
If we make any major changes, we will notify you by email or through a notice on our website.
11. Contact and Complaints
📍 Mailing address : 78120 Caleo Bay Drive, La Quinta, CA 92253, United State
📧 Email : [email protected]
If you believe that your rights are not being respected, you can file a complaint with the CNIL (National Commission for Information Technology and Civil Liberties) .